Refund policy
We want every woman who opens her devotional to feel met where she is. If something isn't right with your order, we'll take care of it.
30-Day Return Window
You have 30 days from the date of delivery to request a return.
To be eligible, your devotional must be in the same condition you received it — unused, undamaged, and in its original packaging. You'll also need your order number or proof of purchase.
To start a return, email us at grace@thedailydevoted.com with your order number and the reason for your return. We'll guide you through the next steps.
Items sent back without first contacting us will not be accepted.
Damaged or Defective Items
Please inspect your order as soon as it arrives. If your devotional arrives damaged, defective, or if you received the wrong item, email us at grace@thedailydevoted.com within 7 days of delivery with:
- Your order number
- A photo of the damaged or defective item
- A photo of the packaging it arrived in
We'll make it right — either by sending a free replacement or issuing a full refund. You will not be required to return the damaged item.
Return Shipping
For returns due to a change of mind, the customer is responsible for return shipping costs. Original shipping fees are non-refundable.
Because our devotionals ship internationally, we recommend reaching out to grace@thedailydevoted.com before shipping anything back. We'll provide the correct return address and confirm next steps based on your location.
Non-Returnable Items
The following are not eligible for return:
- Items marked as Final Sale
- Gift cards
- Items returned more than 30 days after delivery
- Items returned without prior contact and approval
Exchanges
The fastest way to get the item you want is to request a return for your original order and place a new order for the replacement once your return is approved.
EU 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel your order within 14 days of delivery, for any reason, without justification. The item must be unused and in its original packaging. Please email grace@thedailydevoted.com to begin the cancellation process.
Refunds
Once we receive and inspect your return (or photo evidence for damaged items), we'll let you know whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may take additional time to post the refund.
If more than 15 business days have passed since your refund was approved and you haven't seen it, please email us at grace@thedailydevoted.com and we'll investigate.
A Note From Us
Every devotional we send out is part of someone's quiet daily walk with God. If yours didn't arrive the way it should, or doesn't feel right in your hands, please reach out. We'll always do our best to make it right.
With grace, The Daily Devoted team